Mission

Aaron FisherOur mission is to ensure every client and prospective client has been educated around the cyber risks and have implemented all our recommendations on protecting themselves against that cyber risk. In doing so we will help our clients protect their firm as well as their personal livelihood and reputation as well as the livelihoods of their clients. At every interaction with us we will go above and beyond to make sure they feel the WOW!!!

Why We Exist?

Founder and managing director Aaron Fisher previously having worked for both internal IT departments and as an external consultant and managed IT services provider saw all sides of the industry, clearly identifying what worked and what didn’t. Unfortunately, he also saw lots of problems with how managed IT services providers were run and they were not taking seriously the ever-increasing risks of cyber security to themselves and their clients. It was not uncommon to see poor practices and often they were not practicing what they preach to their clients.

“My Info Tech Partner gives Perth professional service firms the kind of support they actually need, finding solutions that work and creating systems that will deliver. It’s about getting rid of the smoke and mirrors that surround IT and just doing the job right – first time.”

My Info Tech Partner – giving your Perth professional service firm the cyber security services and IT support it deserves, and in plain English!

At My Info Tech Partner, we will:

  • Deliver the right solution, not try to sell you one we already have.
  • Deliver on time and budget as promised.
  • Not just fix your IT problems, but fix them right the first time.
  • Deliver unheard of customer service in the IT industry.
  • Practice what we preach.
  • Protect you from the devastating consequences of a cyber-attack.

Our staff is a team of fully qualified, trained industry professionals, experienced in working with practices like yours to ensure you have the right solution to keep your IT running smoothly.

Because when the IT works you can concentrate on growing your professional services firm.

IT that works for you

Started in 2015, My Info Tech Partner is a complete technology solution provider. We are 100% committed to making sure professional services practice managers, partners and directors have the most reliable and professional IT service in Perth. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here's why so many professional services practices depend on My Info Tech Partner for complete IT services and support:

  • Certified Experts in Cyber Security for Professional Services Firms: We are the only Cyber Security or IT consulting business that specialises in providing cyber security services to Professional Services firms and have an ISC2 CISSP on staff. Your firm holds highly sensitive, confidential data about your clients, your intellectual property and staff, let us help you protect what you've worked so hard to build.
  • $10,000 Cyber Guarantee: If you implement all our recommendations and happen to suffer a cyber breach, we will help you remediate the issues for no additional charge and pay you $10 000. Put us to the test and ask to see what we do to protect our clients, staff and systems.
  • 15 Minute Response Time: response time is 15 minutes or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself either online with our streamlined service ticket system or emailing us. We can log in to your computer or server remotely and resolve many issues immediately without the wait for an engineer to travel to your location.
  • Over 14 Years’ Experience: Our Managing Director has over 14 years’ experience working with both Internal IT teams and Outsourced IT companies both on small and very complex projects. We only hire seasoned professional engineers and provide ongoing training and development opportunities to all staff to ensure they can protect our clients, themselves and us from cyber threats.
  • 24x7x365 Monitoring and Fixes: Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your clients and running your firm, not on your IT systems, security and backups.
  • No Risk Contracts: We don't want to tie you up in legalese, when it comes to our services. We simply want to deliver exceptional service, so you stay happy, safe and a client. If we've made you unhappy and you want to cancel simply give us 30 days’ notice and you can cancel with no more to pay.
  • No “Geek Speak”: You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening and we intend to how to resolve it. Our engineers will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, My Info Tech Partner is here to team up with you and your firm for expert support.