An IT Business Built Differently

Aaron FisherCybersecurity is evolving quickly. You’ve got the email scams, download warnings, and changed your passwords dozens of times. We know that to adapt, our business had to be different. You need an IT Team that can keep up with a changing industry, anticipate your needs, and eliminate threats BEFORE they happen.

That was Aaron Fisher’s goal in 2015 when he founded My Info Tech Partner. He knows that the professional services firms he serves have extremely sensitive and confidential data that they need to protect. The problem is they don’t always know from what, how to do it, and how much they need to spend.

The Right Solution is More Than Expensive Servers

Aaron comes from generations of small business owners. His father started off as a manual arts teacher before becoming a carpenter and cabinet maker, his mother an architect, and his grandparents were builders and farmers.

He knew that running a successful IT business was more than networks and servers. It takes self-discipline, tenacity, honesty, and empathy to run a successful business.

The problem was, he didn’t see these values reflected in the IT companies he was working for. He witnessed managers and business owners sell expensive servers that they, themselves, didn’t use, and utilise old technology that exposed both their business and their clients to devastating cyber threats. With generations of entrepreneurship supporting him and over 15 years of experience as an IT consultant, Aaron started a business that is different.

My Info Tech Partner focuses on clients first, with values-based solutions that WORK:

  • Honest and Custom Fit Solutions — We won’t sell you prepackaged solutions tied up with a ribbon. We get to know your firm, the state of your current system, and your goals. We tailor-fit solutions unique to your needs (but if you want the ribbon, we’ll give you that too).
  • A Team with Integrity — In other words, we practice what we preach. You can trust that our systems are tried and tested by our certified team of engineers so that we can best protect you. We’ll deliver on time, within budget—like we said we would.
  • Empathy — We’ve been on the sour end of bad customer service, too. As your technology partner, we listen, and we hear you. We know that a cyberattack can devastate your business, your reputation, your livelihood, and even the well-being of your employees and clients. There’s a lot at stake which is why use plain language (nope, no geek-speak) to find the right solution, the first time.

Cyber Security is Exponentially Changing, and We’re Prepared

You can’t wait for protection. While you’re working, sleeping, or polishing off a bag of chips, cybercriminals are relentlessly exposing your weaknesses, and ours too.

As a Joint Cyber Security Centre and Managed Service Provider Partner (MSP3) with the Australian Cyber Security Centre, run by the Australian Government Intelligence agencies, we have access to Threat Intelligence in real-time, as well as a network of intelligence experts who keep us alert to current challenges, risks, and best practices in the industry.

  • We’re the EXPERTS So You Don’t Have to be: We are the only Cybersecurity or IT consulting business that specialises in providing cyber security services to Professional Services firms and have independent security certified professionals (ISC2 CISSP) on staff. Our team of experts will build your system right the FIRST TIME. Let us be the experts, so you can focus on what YOU do best.
  • We’re FAST Because You Need Us to Be: Our response time is 15 minutes or less 24/7/365. A live person (yes, a human) will answer your call or email, or you can enter a service ticket yourself either online with our streamlined service ticket system. We can log in remotely and resolve issues immediately. We’re the day shift and the night shift; monitoring networks, maintaining and securing IT systems, and running backups so you can focus on practicing your profession and YOUR business.
  • Regular COMMUNICATION: We host weekly phone calls, monthly check-ins, and quarterly reviews to make sure we grow with your business and educate your team on changes or new threats. We’ll keep you informed so you can have peace of mind that your systems are working as expected.
  • Consistent, QUALITY Service is Our Incentive: If you’ve ever signed up for a long-term contract with an internet provider, you know the frustration when a month in, your internet slows way down. We believe that once a long-term contract is signed, the provider isn’t incentivised to provide excellent service. This is why use month-to-month contracts. Our clients get consistent service, and it keeps us on our game at all times! If you’re not happy with something, give us 30 days’ notice in writing to cancel with no more to pay. (Though, we don’t think you’ll want to!)

Take Advantage of Technology, Without Taking on the Risk
(Yep, We’ll Even Throw in $10,000 Guarantee)

We work with professional services firms in Perth that want to take advantage of new technologies like automated systems, cloud management, and new accounting software that can share data across multiple programs to streamline workflow.

Great! We want to see you succeed. But these amazing technologies come with threats that target and weaponise those platforms. As you add new software and applications, we’ll make sure it’s protected.

We’re confident about our solutions and we know the value of investing in IT services. If you implement all of our recommendations and happen to suffer a cyber breach, we will help you remediate the issues for no additional charge and pay you $10,000 as part of our “Never Pay the Ransom” Guarantee. We’re looking to the horizon of new technology, closely evaluating the risks, and advising our clients on best practices so you can take advantage of new technologies, without succumbing to the risk.

We’ve Created a System That’s Proven to Work

We know your firm holds highly sensitive, extremely confidential data about your clients, intellectual property, and employees.  We’ll help you protect what you've worked so hard to build.

From cloud services to data backup, My Info Tech Partner is here to team up with you for expert support.  We’re your technology partner. Our goal is that you have absolute peace of mind. When you lay your head on the pillow at night, you can sleep soundly knowing your business and your livelihood is protected.

Chat to us TODAY about how My Info Tech Partner will protect your firm, secure your reputation, and save you time and money that you can reinvest back into the growth of your business TOMORROW.

Here's why so many professional services practices depend on My Info Tech Partner for complete IT services and support:

  • Certified Experts in Cyber Security for Professional Services Firms: We are the only Cyber Security or IT consulting business that specialises in providing cyber security services to Professional Services firms and have an ISC2 CISSP on staff. Your firm holds highly sensitive, confidential data about your clients, your intellectual property and staff, let us help you protect what you've worked so hard to build.
  • $10,000 Cyber Guarantee: If you implement all our recommendations and happen to suffer a cyber breach, we will help you remediate the issues for no additional charge and pay you $10 000. Put us to the test and ask to see what we do to protect our clients, staff and systems.
  • 15 Minute Response Time: response time is 15 minutes or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself either online with our streamlined service ticket system or emailing us. We can log in to your computer or server remotely and resolve many issues immediately without the wait for an engineer to travel to your location.
  • Over 14 Years’ Experience: Our Managing Director has over 14 years’ experience working with both Internal IT teams and Outsourced IT companies both on small and very complex projects. We only hire seasoned professional engineers and provide ongoing training and development opportunities to all staff to ensure they can protect our clients, themselves and us from cyber threats.
  • Peace Of Mind: Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your clients and running your firm, not on your IT systems, security and backups.
  • No Risk Contracts: We don't want to tie you up in legalese, when it comes to our services. We simply want to deliver exceptional service, so you stay happy, safe and a client. If we've made you unhappy and you want to cancel simply give us 30 days’ notice and you can cancel with no more to pay.
  • No “Geek Speak”: You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening and we intend to how to resolve it. Our engineers will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, My Info Tech Partner is here to team up with you and your firm for expert support.