Your firm is probably going well however every time you or your staff have a computer problem you have to call out your IT company. Each time you call they tell you they need to come on-site to fix the problem. At times, they may be able to send someone straight away, but mostly there will be a delay from when you make the request, to when an engineer arrives on site to fix the issue.
Right there your immediately up for travel time both way plus the amount of time it takes to resolve the problem. Depending on their hourly rate charge to fix the issue and the number of computer issues you have per month this can add up very quickly.
even include the lost productivity
of your staff not being able to complete their work.
Managed IT services provides the ability to get support for a monthly fee that is delivered remotely.
The benefits you get from this are;