Exceptional Level 3 Security/Network Engineer Needed for Immediate Hire

  • Are you looking for a company that truly cares about its employees?
  • Are you looking for a company that leads by example with cyber security?
  • Do you want to work with a great team to help dent the universe?

Are you a detail-oriented Level 3 Network/Security Engineer with a warm, positive personality? Do you have exceptional integrity? Are you opinionated and can back up your opinions with a strong case? Would others call you a great listener? Are you able to work to tight deadlines and deliver exceptionally high standard work? Do you in believe in going above and beyond for the client? Are you actively learning, implementing and improving your skills? Do you communicate in a clear, concise and non-technical manner? Do you have a flexible, can do attitude?

For the versatile Network/Security Engineer person who said “yes” to all of these questions, this is the opportunity for you. We are a small, fast-growing entrepreneurial Managed IT Services Provider and Cyber Security consulting firm that is need of a Level 3 Network/Security Engineer to provide phone/remote support, onsite support, and assist with projects where needed.

In this position you will be working directly with the Managing Director and our existing team to deliver exceptional service and a great impression to our clients. You will be the point of call for our clients who are experiencing technical issues. Some on call and out of hours work will be expected from time to time.

Essential

  • A warm, positive personality
  • Works well in a team and likes to lead by example
  • A great listener
  • Is self-motivated and likes to work smarter not harder
  • Delivers under pressure
  • Produces exceptionally high standard of work
  • Believes in going above and beyond for the client
  • Able to think independently, question the norm and then to arrive at the best outcome
  • Commits to excellence in everything they do
  • Communicates in a clear, concise non-technical manner
  • Flexible, can do attitude
  • Fast learner and actively looking to learn new skills
  • Completes ticket notes, ticket updates, customer documentation and submits timesheets daily
  • Medium to high level experience supporting and implementing Palo Alto Networks security products
  • Medium to high level experience installing and supporting Cisco Meraki networking products
  • Palo Alto Networks ACE/PCNSA/PCNSE Certified
  • Previous experience with ConnectWise Manage or other ticketing/PSA tools
  • Previous experience with Remote Management and Monitoring tools
  • Experience with Microsoft Office 365 Migrations and Administration
  • Extensive Active Directory, Exchange, Windows Server experience
  • Experience installing and supporting both VMware and Hyper-V virtual environments
  • Medium to High level of experience supporting and installing Cisco networking products

Desirable

  • Previous experience working with clients in Law, Accounting or other professional services firms
  • Desktop operating systems e.g. Windows 7, Windows 10, Mac OSX
  • Experience with Advanced Endpoint Security and Next Generation Firewall Technology
  • Minimum Formal education of Cert IV or Diploma e.g. Diploma of Information Technology or Certificate IV of Cyber Security
  • Vendor certifications such as Microsoft, Cisco, or Palo Alto Networks

Success in this role will be rewarded with a generous results-based compensation. Only those candidates with a proven track record of delivering results that match the essential criteria will be considered.

Ideally this person will have a true passion for technology and keeping our clients safe from cyber security incidents and can do so while still communicating with clients in a warm. friendly, non-technical, plain English language.

If you have what it takes to fill this role please submit a resume detailing your previous work history and accomplishments (not just a list of task and job responsibilities), as well as a brief, one-page cover letter/summary explaining why you think you would make an excellent candidate for this position. Candidates proceeding to the next stage will be expected to pass a test of their knowledge of both soft and hard skills and demonstrate areas where they have used these skills previously in a series of 4-5 interviews.

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