Our website may host various blogs, forums and other social media profiles or services that allow you to share personal information and content with other users (Applications). Any personal information or content that you contribute to any Applications can be read, collected and used by other users over whom we may have no control. We are not responsible for any use, misuse or misappropriation by other users of any personal information or content that you contribute to any Applications.
You may choose to provide us with personal information in some circumstances when you subscribe to our newsletters and other marketing material.
Access to your personal information
You can request us to provide you with access to personal information we hold about you. We may allow an inspection of your personal information in person, or provide copies or a summary of relevant documents, depending on what is the most appropriate in the circumstances. Any charge we make for providing access will be reasonable and will not apply to lodging a request for access.
Your request to access your personal information will be dealt with in a reasonable time. Note that we need not provide access to personal information if a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonable interference with another person’s privacy, or be a breach of the law. If we refuse access, we will provide you with reasons for doing so.
How we store and protect your personal information
We take your privacy and the privacy of our affiliates and their clients very seriously. We take reasonable steps to protect your personal information from misuse, interference, loss, unlawful access, modification and disclosure.
We store hardcopy documents containing your personal information in secure facilities. Electronic documents containing your personal information are stored with security measures to ensure the security and confidentiality of the documents and the personal information contained in them.
We will not adopt as our own, any identifiers you may provide to us.
Accuracy of personal information
We will take reasonable steps to ensure that the personal information we collect is accurate, current and complete.
If you believe that any personal information we hold about you is inaccurate, incomplete or out of date, please inform us so that we can take reasonable steps to update the information in accordance with the requirements in the APPs and the Privacy Act.
If you believe that we have failed to meet our privacy obligations or infringed your rights under the APPs and the Privacy Act, you may make a written complaint to us. Our contact details are set out below.
We will review your complaint, consider our conduct in relation to the complaint and with regard to the requirements contained in the APPs and the Privacy Act and determine whether appropriate action needs to be taken. We will respond to your complaint within 30 days of receiving the complaint.
If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner.
How to contact us
You may request further information about the way we manage your personal information by emailing us at firstname.lastname@example.org, calling us on +61 8 6244 2556 or writing to us at PO Box 317, Bentley, WA 6102.