3 Questions Your Perth IT Services Company Should Be Able To Say “Yes” To
CUSTOM JAVASCRIPT / HTML

At a time when businesses are more dependent on information technology than at any point in history, IT services providers need to rise to the occasion. The worst thing for your business to discover down the line is that your IT company isn’t actually as well-equipped to serve your business as they claim to be – or, even worse, that they aren’t actually fully invested in the success of your business. Featured Image Headline

At a time when practices are more dependent on information technology than at any point in history, IT services providers need to rise to the occasion. The worst thing for your practice to discover down the line is that your IT company isn’t actually as well-equipped to serve your practice as they claim to be – or, even worse, that they aren’t actually fully invested in the success of your practice.
man computer rack networking it support perth

Every practice manager or director knows that finding a reputable IT services partner to steer the digital architecture of your firm in the right direction is a difficult, laborious process. Not all IT companies are created equal. If you don’t do your research, you could end up paying for more security and service than you’re actually getting. 

But it doesn’t have to be so complicated. The best way to determine whether an IT company is a good fit for your organisation is to ask them direct, well-thought-out questions. Here are three queries any Perth IT services company you have in your corner should be able to say “yes” to. If they can’t, you shouldn’t be working with them at all. 
1. Will you proactively manage my practice’s network?
There are two types of IT companies. The first is the type you call up when there’s an outage in your network, your server finally gives up the ghost or your e-mails aren’t sending for some reason. They show up at your practice, charge by the hour, (hopefully) fix the issue and leave. This is, understandably, an attractive option for many small practices with tight budgets. Why pay to fix something if it doesn’t appear to be broken?

The problem with this line of thinking is the fact that, without a dedicated team of professionals working on your network every day, things get missed. No one’s really taking charge of driving the technology of your firm into the future; no one is looking to optimise your processes and give your team the tools they need to do their best work. Security becomes a low priority because it’s assumed that everything is fine – until it suddenly isn’t. 

Any managed services provider worth their salt won’t wait for your system to fail before they take action. Instead, they’ll proactively work to keep your network running at its highest level – security, optimisation and everything else. When you crunch the numbers and really break down the cost of an outage or digital crisis, it’s easy to see how this approach will help you in the long run. 
2. In the event of an issue, can you give me a guaranteed response time?
When you and your team are in the trenches, putting stress on the network while you go about your operations, the last thing you need is a long outage. These blips in service bring productivity to its knees, frustrating your customers and costing thousands of dollars. So you need someone on your side that can give you a definite time frame of when they’ll be on the scene in the event of a crisis. If an IT company dodges the question when you ask them for this, run for the hills – they’re not a company you want on your team.
3. Do you have extensive knowledge of the best practices for my industry?
Even if an MSP is solid and experienced, that doesn’t mean they’re experienced in your particular line of business. You need someone who’s worked with firms like yours for years, with tried-and-tested methods for addressing industry-specific concerns and streamlining workflows. If your MSP can’t answer this question with a definitive “yes” and provide examples and insight into how they stay abreast of your field, keep shopping for an organisation that can.
    Free IT
    Optimisation Plan
    Are you completely fed up with chronic computer problems and escalating IT costs? Do you worry that your backups and IT security are lacking? Do you have a sneaking suspicion that your current IT guy doesn't have a handle on things? Our free IT optimisation plan will reveal gaps and oversights in your computer network and show you how to eliminate all your IT problems and never pay for unnecessary IT expenses again.

    Complete the form below to gain instant access to more information on how to get a free IT Optimisation Plan for your company.
    CUSTOM JAVASCRIPT / HTML
    CUSTOM JAVASCRIPT / HTML
    CUSTOM JAVASCRIPT / HTML
    Contact
    My Info Tech Partner | IT Support & Services in Perth
    11 Brixton Road
    Bentley, Western Australia
    6102

    Phone: 08 6244 2556
    Email: info@myinfotechpartner.com
    CUSTOM JAVASCRIPT / HTML
    CUSTOM JAVASCRIPT / HTML
    © 2017 My IT Partner Pty Ltd t/as My Info Tech Partner All Rights Reserved Privacy Policy Terms of Trade